- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Great first time experience. I brought in my Mini Cooper Clubman for an oil change and tire rotation. The staff was friendly and helpful. They explained what other services I should consider for the future without pressure and I felt their pricing was very reasonable. Will definitely be visiting again.
5 Star ServiceTulsa, OK
I have been using O'brians Auto for years. All my cars are BMWs from 1980 to 2007. Lindsey and Robert are about the best team I have encountered when it comes to foreign auto repair. Lindsey - parts, Robert - mechanic. Their not the cheapest but they get it done right, you get what you pay for "Experience".
Amazing ServiceTulsa, OK